How it works · free until you accept a quote

Three steps before

anyone asks you for money.

You answer five questions. A person reads them and tells you what is missing. You get an itemised quote. Only if you accept it does anything get charged, and only then do we file.

Check my scope See our fees

Free. No card. A person answers.

  1. Scope check Before quote · free
  2. Human review Before quote · free
  3. Itemised quote Before quote · free
  4. Accept and pay After quote · billed
  5. Submission and tracking After quote · billed

The five steps

What you do, what we do, and where it can stall.

Each step says who acts and what sets its pace. We don't publish a median time, because we haven't measured one. A number nobody stands behind is worse than no number.

  1. Scope check

    Free
    You
    Answer five questions about where you are registered, where you ship, how you sell, what you ship and roughly how much.
    We
    Return an indicative map of country and stream on the screen, straight away.
    What sets the pace
    You. About five minutes, and you can leave a question blank.
    What can stall it
    Nothing. This step cannot fail: an incomplete answer still produces a map.

  2. Human review

    Free
    You
    Nothing. You wait, and you can send more detail if you have it.
    We
    Read your answers, confirm which route you are on, and name what is missing rather than guessing it.
    What sets the pace
    A person reading a real file. Hours rather than seconds.
    What can stall it
    Answers that contradict each other: an EU registration with a non-EU shipping origin, most often. We ask instead of assuming.

  3. Itemised quote

    Free
    You
    Read it. Drop any country you would rather not open yet.
    We
    Write the scope line by line (country, stream, work included), with our fee and the known third-party costs kept apart.
    What sets the pace
    Us. The quote is written by a person, not generated.
    What can stall it
    A country where the scheme has not published its current fee schedule. We say so on the line rather than estimating it silently.

  4. Accept and pay

    Billed
    You
    Accept the scope and pay through the link a person sends you.
    We
    Send the link, and start nothing before it clears.
    What sets the pace
    You. Nothing moves until you accept.
    What can stall it
    Nothing on our side. If you never accept, nothing is charged and nothing is filed.

  5. Submission and tracking

    Billed
    You
    Send the documents and the packaging data, and answer anything the register asks back.
    We
    Prepare and submit each file, record what comes back, and put the next declaration date in your dashboard.
    What sets the pace
    The register. It decides its own timing, and we do not control it.
    What can stall it
    Packaging data that does not match what the country asks for: a total weight where the country declares per material. It is the most common reason a file comes back.

Steps one to three cost nothing and commit you to nothing. Step four is the first time a card is involved, and it happens after you have read a written scope.

What we ask you for

The whole list, before you start.

Most services show you this list after you have signed up. Showing it here loses us a few sign-ups and saves the ones that would have stalled halfway. The fifth line is the one that actually costs you an afternoon.

  1. Company identity

    Legal name, country of establishment, registration number, and your VAT or local tax number.

  2. Where you sell

    Every country you ship to, including the ones you sell little in. Most obligations start at the first unit placed on the market.

  3. How you sell

    Marketplace, your own store, a local reseller, or a mix. This is what decides who carries the obligation.

  4. What you ship

    Packaging, WEEE, batteries, textiles. Each stream is filed separately, with its own register and its own scheme.

  5. Packaging and product data

    Weight per material, per country, over a year. Cardboard, plastic, glass, metal and wood counted apart, not as one total.

    This is the one that costs you an afternoon. It usually means exporting a year of orders and mapping each product to its packaging. Start it early. The onboarding saves every step, so you can stop and come back.

  6. Documents

    Your company registration extract, and any form a scheme requires signed. The vault names each one and its state, so nothing is outstanding without you knowing.

A flattened cardboard stack on a small scale, with plastic film, moulded pulp and kraft paper sorted into separate piles, and a hand noting the figure.

Before any quote

Nobody's file is auto-submitted.

A person on our side reads every set of answers before a quote goes out. Not a rules engine with a human label on it: someone who has filed in the country you're asking about.

  1. That you are on the right route

    Where you are established and how you sell decide who places the goods on the market. Get this wrong and every file after it is wrong.

  2. That the streams are separated

    A Bluetooth speaker in a cardboard box is three streams, not one. Mixing them is the most common reason a file comes back.

  3. That your data matches what the country asks

    Some countries declare per material, some per unit, some both. We check the shape of your data before it goes anywhere.

  4. Whether a deadline is actually reachable

    If a marketplace has given you a date we cannot make, you hear it before you pay, not after.

This is also why an answer takes hours rather than seconds. We would rather be slow and right on a file that carries your company name.

Someone reading a printed page at a desk beside a laptop, with a stack of paper nearby.

What we don't control

The authority decides. We don't.

This is the part most providers write in six point type at the bottom of a page. It belongs here, at full size, because it is the thing you would most resent finding out later.

We prepare and submit your file, and we tell you what comes back. We do not guarantee registration, the timing of a decision, a marketplace outcome, or a given level of scheme fees.

What we do guarantee is a complete file, submitted on the date we agreed, and a written answer to every question the authority or the scheme raises.

  • Not ours to decideWhether a register accepts a file, and when. Whether a marketplace lifts a suspension.
  • Not ours to setWhat a scheme charges you. It moves with your volumes and materials, and we never mark it up.
  • Ours, and written downA complete file, on the agreed date, and a plain answer to everything that comes back.

After the filing

A number, a dashboard, and the next date.

The job does not end when the file goes in. What you get back is built for what happens next.

  • Your producer number

    Issued by the register, in your name. It is yours. It does not sit with us, and it does not stop working if you leave.

  • The matrix, filled in

    One row per country, one column per stream, and the state of each file. Including the ones you have not started.

  • The next date

    Registration is the start of a calendar, not the end of a job. Every country has its own declaration date, and we hold them so you do not have to.

Step one costs nothing and commits you to nothing.

Five questions, about five minutes, and an indicative map of what you owe on the screen at the end of it.

Check my scope See all countries

Free. No card. A person answers.